Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This applies only insofar as no other indication is given in the following processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.

Server-Logfiles

You can visit our websites without providing any information about yourself.

Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, date and time of access, IP address, amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services.
Your data may be transferred to third countries outside the European Union for which an adequacy decision by the EU Commission exists.

Contact

Controller
Feel free to contact us if you wish. The controller responsible for data processing is: Sven Barthel, Emsdettener Str. 10, c/o Postflex #8949, 48268 Greven Germany, 05643 / 2060795, [email protected]

Customer’s unsolicited contact by email
If you initiate business contact with us by email, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to handle and respond to your contact request.
If the contact is made for the purpose of carrying out pre-contractual measures (such as consulting on purchase interests, preparing an offer) or concerns an existing contract between you and us, this data processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR from our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address solely to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves the purpose of contacting you.
If the contact is made for the execution of pre-contractual measures (such as consulting on purchase interests, preparing an offer) or concerns an existing contract between you and us, this data processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR from our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.
We use your email address solely to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer account orders

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.

Collection, processing, and disclosure of personal data for orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and handle your order and to process your inquiries. Providing this data is required for concluding the contract. Failure to provide it means that no contract can be concluded. Processing is based on Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data is passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transfer is limited to the minimum necessary.

Your data may be transferred to third countries outside the European Union for which an adequacy decision by the EU Commission exists.

Payment service providers

Use of PayPal
We use the payment service PayPal on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The data processing serves the purpose of offering you payment via this payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6(1)(b) GDPR.

All PayPal transactions are subject to the PayPal Privacy Policy, which you can find at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Plus

We use the payment service PayPal Plus on our website, provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The data processing serves the purpose of offering you payment via this payment service. By selecting and using payment via PayPal, credit card via PayPal, or direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6(1)(b) GDPR.

For certain payment methods such as credit card via PayPal or direct debit via PayPal, PayPal reserves the right to carry out a credit check based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the received information about the statistical probability of a payment default to make a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical methods, which may also incorporate address data. Your legitimate interests are considered in accordance with the legal requirements. This data processing serves the purpose of credit assessment for contract initiation. Processing is based on Art. 6(1)(f) GDPR from our overriding legitimate interest in protection against payment default when PayPal makes advance payments.

You have the right, on grounds relating to your particular situation, to object at any time to this processing of your personal data based on Art. 6(1)(f) GDPR by notifying PayPal. Providing the data is necessary for concluding the contract using the payment method you have selected. Failure to provide it means that the contract cannot be concluded with the payment method you chose.

Use of the payment service provider Stripe

We use the payment service Stripe on our website, provided by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. The data processing serves the purpose of offering you payment via this payment service. By selecting and using Stripe, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6(1)(b) GDPR.

Stripe reserves the right to carry out a credit check based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default to make a balanced decision on establishing, executing, or terminating the contractual relationship. The credit report may include probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical methods, which may also incorporate address data. Your legitimate interests are taken into account in accordance with legal requirements. This data processing serves the purpose of credit assessment for contract initiation. Processing is based on Art. 6(1)(f) GDPR from our overriding legitimate interest in protection against payment default when Stripe makes advance payments.

You have the right, on grounds relating to your particular situation, to object at any time to this processing of your personal data based on Art. 6(1)(f) GDPR by notifying Stripe. Providing the data is necessary for concluding the contract using the payment method you have selected. Failure to provide it means that the contract cannot be concluded with the payment method you chose.

All Stripe transactions are subject to the Stripe Privacy Policy, which you can find at: https://stripe.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user accesses a website, a cookie can be stored on the user’s operating system. This cookie contains a unique string of characters that enables the browser to be clearly identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we point out that you may then not be able to fully use all the functions of this website.

At the links below, you can find out how to manage (including disable) cookies in the most common browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in this privacy policy, we use only these technically necessary cookies for the purpose of making our services more user-friendly, effective, and secure. In addition, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be provided without the use of cookies. For these, it is necessary that the browser is recognized even after navigating to a different page.

The use of cookies or comparable technologies is based on § 25 para. 2 TDDDG. The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and efficient design of our services.

You have the right, on grounds relating to your particular situation, to object at any time to this processing of your personal data.

Analytics and ad tracking

Use of Google Analytics 4
We use the web analytics service Google Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will, on behalf of the operator of this website, use the information obtained to evaluate your use of the website, to compile reports on website activities, and to provide the website operator with other services related to website and internet usage.
The following information may be collected, among others: IP address, date and time of page access, click path, information about the browser and device you use, pages visited, referrer URL (the website from which you accessed our website), location data, and purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data that Google holds about you.

The IP address is shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google uses technologies such as cookies, browser web storage, and tracking pixels that enable an analysis of your use of the website. The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR.

The processing of your personal data takes place with your consent on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal.

In this context, we also use the Google Signals service. Google Signals enables cross-device tracking. This allows your data to be analyzed across different devices if you have activated “personalized advertising” in your account settings and linked your devices to your Google account. This makes it possible to see, for example, on which device you search for products and later return to complete purchases on another device such as a tablet.

The cross-device reports created in this context contain only aggregated data. We therefore receive only statistics generated on the basis of Google Signals. To prevent data collection and storage by Google Signals across devices, you can disable the “personalized ads” function in your Google account settings. For more information, please visit https://support.google.com/ads/answer/2662922?hl=de.

For more information on data processing and privacy related to Google Signals, please visit https://support.google.com/analytics/answer/7532985?hl=de.
The information generated about your use of this website is generally transmitted to a Google server in the USA and stored there. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and thus committed to complying with European data protection principles. Both Google and U.S. government authorities have access to your data.

For more information on terms of use and data privacy, please visit https://policies.google.com/technologies/partner-sites and https://policies.google.com/privacy?hl=de&gl=de.

Use of Google Ads Conversion Tracking
We use the online advertising program “Google Ads” on our website and, within this framework, conversion tracking (analysis of visitor actions). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity period, do not contain personal data, and therefore do not serve to personally identify you. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means there is no way for cookies to be tracked across the websites of different Ads customers.
The information obtained using the conversion cookie is used to create conversion statistics. This allows us to learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that could personally identify users.
Your data may be transmitted to the servers of Google LLC in the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and thus committed to complying with European data protection principles.

The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent before its withdrawal.
For more information and Google’s privacy policy, please visit: https://www.google.de/policies/privacy/

Use of the Google Inc. Remarketing or “Similar Audiences” function
We use the remarketing or “similar audiences” function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This application serves the purpose of analyzing visitor behavior and interests. To carry out the analysis of website use, which forms the basis for creating interest-based advertisements, Google uses cookies. These cookies record visits to the website as well as anonymized data about the use of the website. No personal data of the website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are likely to take into account previously viewed product and information areas.
Your data may be transmitted to servers of Google LLC in the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal.
For more information about Google Remarketing and the related privacy policy, please visit: https://www.google.com/privacy/ads/

Plugins and other tools

Use of Cloudflare
We use the Content Delivery Network (CDN) Cloudflare provided by Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a distributed network of servers in various data centers that connects to our web server and delivers certain content of our website.
The data processing serves the purpose of optimizing the loading times of our website and thus making our offering more user-friendly.
In this process, the following information may be collected: IP address, system configuration information, and information about traffic to and from customer websites (so-called server log files).
Your data may be transferred to the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare is certified under the TADPF and thereby committed to complying with European data protection principles.
The processing of your personal data is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right, on grounds relating to your particular situation, to object at any time to this processing of your personal data based on Art. 6(1)(f) GDPR.
For more information on data protection when using Cloudflare, please visit https://www.cloudflare.com/de-de/privacypolicy/.

Use of FontAwesome

We use Font Awesome on our website, provided by Fonticons Inc. (307 S Main St., Suite 202, Bentonville, AR, 72712-9214 USA, “Font Awesome”). The data processing serves the purpose of ensuring a uniform display of fonts and icons on our website. To load the fonts, a connection is established to Font Awesome’s servers when the page is accessed.

Cookies may be used in this process. Your IP address and information about the browser you use, among other things, are processed and transmitted to Font Awesome. Your data may be transferred to third countries such as the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). However, Font Awesome is not certified under the TADPF.

For more information on data processing and privacy, please visit https://fontawesome.com/privacy and https://fontawesome.com/support.
Data subject rights and storage period

Duration of storage
After complete contract execution, the data is initially stored for the duration of the warranty period, then retained in accordance with statutory retention periods, particularly those under tax and commercial law, and deleted after these periods expire, unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right of access, rectification, erasure, restriction of processing, and data portability.
You also have the right under Article 21(1) GDPR to object to processing based on Article 6(1)(f) GDPR, as well as to processing for direct marketing purposes.

Right to lodge a complaint with the supervisory authority
Under Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.

You can lodge a complaint, among other options, with the supervisory authority responsible for us, which you can reach using the following contact details:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Phone: +49 211 384240
Fax: +49 211 38424999
Email: [email protected]

Right to object
If the processing of personal data listed here is based on our legitimate interests under Art. 6(1)(f) GDPR, you have the right, on grounds relating to your particular situation, to object at any time to this processing with effect for the future.
Once an objection has been made, the processing of the relevant data will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

last updated: October 22, 2024